Survey of the Waste Management of Stuttgart

Stuttgart is a big city. It is clear that there are differences in the ratings of the individual city areas. Typical excursion destinations and one's own residential area, for example, are rated better than the city centre. 

Where respondents actually identify sources of disturbance, they rarely rate them as a "big problem". The main railway station and barbecue areas come in last in terms of cleanliness. People also want more public toilets and more attention around takeaway restaurants. 

Our services are met with great support: how you rate our recycling centres equals or even exceeds all municipal benchmarks. Additional praise goes to our staff and the disposal facilities. And our suggestions on how to achieve more cleanliness together are well received by a clear majority.

Yes. A short report shows how residents voted in individual neighbourhoods, where the Grabkapelle comes out on top in the ranking and which improvement measures people prefer. Figures, graphs and comparisons included. 

Go to the short report here:

Yes. The opinion research institute LQM from Mainz, which is conducting the study, specializes among other things in questions from municipalities and districts regarding cleanliness, waste disposal and recycling management. Via the database of the market research institute, it is possible to put the results of the AWS survey into a municipal comparison.

The results show that Stuttgart achieves or even exceeds almost all benchmark values. In a comparison of large cities, Stuttgart comes out on top: 79 per cent here rate the general cleanliness positively - the average is only 72 per cent. 

On average, the city's own residential area scores five percentage points better (85 to 80) and the city centre four percentage points better (76 to 72).

Yes. For example, we are thinking about setting up a waste disposal monitoring unit that will essentially take care of illegal dumping. 

We are also planning to install even larger litter bins at heavily frequented hotspots. In other words, where a lot of waste is to be expected.

When is clean clean and therefore safe enough? How do Stuttgart residents feel about their city? How satisfied are they? Are they even aware of all the AWS services? What do the guests think? The broad-based survey provides information about this and identifies where there may be a need for more action. For the AWS and other areas of the city of Stuttgart. For politics. For the city society and its guests. As a municipal service provider and experts in urban cleanliness, we adapt our services for the people of Stuttgart to their needs and expectations: To do this, it is important for us to know and be able to classify the expectations of Stuttgart residents and all interested parties.

The AWS commissioned the opinion research institute LQM from Mainz to conduct the multi-stage representative study. Among other things, the institute specializes in questions from municipalities and districts regarding cleanliness, waste disposal and recycling management.

The practical part of the study ran until 14 July 2023 and was based on three pillars. The representative part comprised 1,000 telephone interviews. In each case, 100 random pedestrians were interviewed at five locations. - 496 people took part. In addition, all interested parties had the opportunity to give their opinion online. The online tool was available in German and - a special feature in the industry environment - in English. We are very excited that 1,410 people took advantage of this opportunity!

We conducted the pedestrian surveys for you at five locations:

• in the area between Wilhelmsplatz, Leonhardskirche and Rosenstrasse
• in the area of Epplestraße, Albplatz, Degerloch bus station
• in the area Filderbahnstraße, Filderbahnplatz
• in the area of the bus station, Emilienstraße/Stadtpark, Vaihinger Markt
• in the area around the Wilhelmsplatz bus stop (Bad Cannstatt) with connecting routes to the railway station, Marktstraße and the Carré Bad Cannstatt.

All Stuttgart residents and all interested people aged 18 and over were invited to take part in the satisfaction survey online here on this page.

A representative sample of 1,000 Stuttgart residents was selected and interviewed on the phone. 100 random pedestrians were interviewed at five locations.

In future, the AWS would like to repeat the satisfaction survey on cleanliness in Stuttgart regularly every three years.